Deadline Date: 1st February, 2020
Work Level: Experienced (Non-Manager)
Services Beverages Africa is recruiting suitably qualified candidates to fill the position below:
The services of a customer care personnel is required.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- A minimum qualification of OND. higher qualification gives an added advantage.
- Comfortable using computers.
- Experience working with customer support.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
To apply for this job email your details to firstname.lastname@example.org.